Front Office Leader: Guest Experience & Team Training

DoubleTree by Hilton Sheffield City is looking for a Front Office Manager to oversee reception and nights teams. This role involves ensuring exceptional guest experiences, managing room revenue, and training staff on front office systems.

The ideal candidate should have supervisory experience in the hotel sector, excellent leadership skills, and be ready to work flexible shifts. You'll also handle guest inquiries and complaints, while maintaining a positive work environment for your team.