Front Office Agent (H/F)

To complement our Front Office team, we are looking for a front office agent for the summer season 2026. Apply now!

JBRP1_CH

Introduction

• Handling correspondence and taking reservations in German, English, and French

• Check-in / Check-out of our demanding guests

• Preparing various billing statements

• Managing restaurant and massage reservations

• Providing daily support to the concierge/front desk area.

Main Tasks

• An interesting and varied work environment

• An open and dynamic organizational structure with modern employment conditions

• A team-oriented leadership style with room for ideas and creativity

• Development and further training opportunities

• An attractive location in the heart of Zermatt.

Benefits

• Experience at the front desk of a similar establishment or in direct guest contact

• Commercial training at a reception desk, in the tourism industry, or a degree from a hotel management school

• Very good German and English skills; French and Italian are an advantage

• Knowledge of the Protel-Air reservation system is desirable

• Team spirit and commitment

• A flexible and resilient personality with excellent manners

• Ability to stay organized and remain calm even in hectic situations

• Guest-oriented mindset and independent working style

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