Front Office Agent (H/F)

Posted 23 hours 11 minutes ago by Hotel Schweizerhof

Permanent
Not Specified
Other
Wallis, Switzerland
Job Description

To complement our Front Office team, we are looking for a front office agent for the summer season 2026. Apply now!


JBRP1_CH

Introduction
  • Handling correspondence and taking reservations in German, English, and French

  • Check-in / Check-out of our demanding guests

  • Preparing various billing statements

  • Managing restaurant and massage reservations

  • Providing daily support to the concierge/front desk area.

Main Tasks

  • An interesting and varied work environment

  • An open and dynamic organizational structure with modern employment conditions

  • A team-oriented leadership style with room for ideas and creativity

  • Development and further training opportunities

  • An attractive location in the heart of Zermatt.

Benefits

  • Experience at the front desk of a similar establishment or in direct guest contact

  • Commercial training at a reception desk, in the tourism industry, or a degree from a hotel management school

  • Very good German and English skills; French and Italian are an advantage

  • Knowledge of the Protel-Air reservation system is desirable

  • Team spirit and commitment

  • A flexible and resilient personality with excellent manners

  • Ability to stay organized and remain calm even in hectic situations

  • Guest-oriented mindset and independent working style

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