Front of House Co-ordinator

Do you pride yourself on providing outstanding guest service?

Are you a natural people person?

The important stuff

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program - Hospitality Action
• Refer a friend scheme
• FREE parking
• AND much, much more!

What will I do?

Supporting the front of house team in the coordination and sales of the guest experience from initial reservation through to arrival and everything in between. Dealing with all direct and third party guest requests as well as completing daily checks on all reservations, identifying any potential upsell opportunities.

Is this the role for me?

• Experience in an administration role or within a hotel front of house role
• Confidence to upsell
• Good time management and multi tasking skills
• Ability to problem solving

Empowering and inclusive workplace

The QHotels Collection is a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments to any stage of the recruitment process, please let us know.

All of our hotels have now been accredited with either a Bronze or Silver Award from Green Tourism.

The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.

Compensation

Minimum Wage