Front of House / Member Associate

Job Title: Front of House / Member Associate
Location: Belfast City Centre
Salary: £30,000 - £35,000 (depending on experience)
Hours: Monday - Friday, 9:00am - 5:00pm

About the Role
We are delighted to be partnering with a dynamic and growing serviced workplace provider in the heart of Belfast City Centre to recruit a Front of House / Member Associate.

This is a varied, hands-on position that blends front-of-house excellence with operational support and community engagement. You will play a key role in creating a welcoming, professional, and fully functional workspace, ensuring an exceptional experience for all members.

Key Responsibilities

Deliver a warm, professional front-of-house service, acting as the first point of contact for members and visitors

Build strong relationships with members, understanding their needs and ensuring a high level of satisfaction

Manage day-to-day member queries, resolving issues promptly and efficiently

Support the smooth running of workspace operations, ensuring all facilities are maintained to a high standard

Assist with workspace systems and technology, helping members to work effectively with minimal disruption

Monitor and maintain meeting rooms, communal areas, and overall workspace presentation

Work collaboratively with internal teams to ensure seamless service delivery

Contribute to a positive, engaging community environment within the workspace

About You

Previous experience in a similar Front of House, Hospitality, or Customer-Facing role Experience working in a fast-paced environment with the ability to multitask effectively Strong communication and interpersonal skills Proactive, solutions-focused approach with excellent problem-solving ability Highly organised with strong attention to detail Confident supporting basic workplace systems and technology A genuine passion for delivering outstanding customer service

What's on Offer

Competitive salary of £30,000 - £35,000 Monday to Friday working hours (no weekends) Opportunity to work in a vibrant, modern workspace environment