Freedom of Information Officer

Freedom of Information Officer

Closing date: 29 May 2026

Are you highly organised, motivated, and passionate about supporting openness within the NHS? We are seeking a Freedom of Information Officer to play a vital role in managing Freedom of Information (FOI) requests received by the Trust.

In this key position, you will ensure the Trust meets its statutory responsibilities under the Freedom of Information Act 2000 and complies with NHS requirements relating to claims. Working collaboratively with teams across the organisation, you will help locate, review and prepare information, apply relevant exemptions, and deliver accurate, timely responses to applicants including members of the public, the media and other stakeholders.

Main duties of the job

What you'll be doing

• Managing and coordinating FOI requests from initial receipt to final response
• Working closely with internal departments to gather and review information
• Applying appropriate FOI exemptions and ensuring legal compliance
• Producing clear, accurate and timely responses to a wide range of applicants
• Maintaining confidentiality and handling sensitive information with integrity

This is an opportunity to make a meaningful contribution to the Trust's commitment to transparency, good governance and public accountability. You'll be part of a supportive team where your attention to detail, problem solving skills and commitment to high standards will be valued and recognised.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• Generous annual leave entitlement which increases over time
• Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and more
• Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more
• Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• Wellbeing support, including an in house counselling service, external helpline and more
• Staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Person Specification Qualifications

• Educated to degree level in a relevant subject or equivalent level of experience working at a similar level in specialist area or ISEB qualification in FOI.

Knowledge

• Knowledge of the Freedom of Information Act 2000 and associated legislation.
• Understanding of information governance and data protection requirements.
• Knowledge of administrative processes relating to FOI requests and claims management.
• Strong analytical and problem solving skills.
• Ability to produce clear reports, briefings, and correspondence.
• Excellent organisational and time management skills with the ability to manage competing priorities.
• IT skills.

Experience

• Experience of working in a governance, FOI, or compliance role within the NHS or public sector.
• Experience managing Freedom of Information requests or similar statutory information requests.
• Experience maintaining case management systems or databases.

Other

• Professional, diplomatic, and able to deal with challenging situations and stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Coventry and Warwickshire Partnership Trust