Founding Customer Success Leader - Fintech Scale-Ups

A leading fintech startup in London is seeking a Founding Customer Success Manager to shape the customer success function from the ground up. You will work directly with founders and finance teams, defining processes that enhance customer value and drive engagement. The ideal candidate should have proven experience in fintech or B2B SaaS, excellent analytical and communication skills, and a proactive approach to solving challenges. This is a unique opportunity to join a well-funded startup at an early stage.