Food & Beverage Team Leader

Food and Beverage Team Leader Full Time £13.36 (GBP 13.36 - GBP 13.36 - monthly)

Job Title: Food and Beverage Team Leader Full Time

Location: Novotel Glasgow

Responsibilities

Provide guidance and support to the Food and Beverage team, helping them to achieve their potential and accomplish overall departmental objectives.

Ensure the Food & Beverage outlet(s) run efficiently and that customers are satisfied with the quality of food, drink and service.

Give attention to detail, ensuring that the work environment is a safe, pleasant and well-maintained space.

Involved in daily financial administrative tasks, stock management and end of month reporting.

Work duty manager shifts as and when required.

Key Tasks

• Organise the daily operations of the Food & Beverage team.
• Ensure 5-star service quality across all F&B areas including Restaurant, Conference and Events, In Room Dining, and Bar.
• Lead by example, motivate and coordinate the Food & Beverage team to exceed guest expectations.
• Communicate feedback and key information to the Food & Beverage leadership team.
• Maintain high levels of guest satisfaction by promptly addressing any concerns or special requests.
• Conduct team training to align with brand and service standards.
• Collaborate with the culinary team to support menu implementation and delivery.
• Monitor rosters and staffing schedules to meet operational requirements.

Benefits

• Discounted hotel rates all over the world in Accor Hotels.
• Continuously learn and develop with Accor Academy.
• Support for wellbeing in professional and personal lives.
• Growth opportunities across 5000 hotels in over 100 countries.
• Participation in initiatives to build an inclusive and sustainable world.

Qualifications

Fluency in English is required. Experience in hospitality management preferred.

Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.