Food & Beverage Team Leader

Posted 21 hours 19 minutes ago by VERA Security, Inc.

Permanent
Full Time
Other
Glasgow, United Kingdom
Job Description

Food and Beverage Team Leader Full Time £13.36 (GBP 13.36 - GBP 13.36 - monthly)

Job Title: Food and Beverage Team Leader Full Time

Location: Novotel Glasgow

Responsibilities

Provide guidance and support to the Food and Beverage team, helping them to achieve their potential and accomplish overall departmental objectives.

Ensure the Food & Beverage outlet(s) run efficiently and that customers are satisfied with the quality of food, drink and service.

Give attention to detail, ensuring that the work environment is a safe, pleasant and well-maintained space.

Involved in daily financial administrative tasks, stock management and end of month reporting.

Work duty manager shifts as and when required.

Key Tasks
  • Organise the daily operations of the Food & Beverage team.
  • Ensure 5-star service quality across all F&B areas including Restaurant, Conference and Events, In Room Dining, and Bar.
  • Lead by example, motivate and coordinate the Food & Beverage team to exceed guest expectations.
  • Communicate feedback and key information to the Food & Beverage leadership team.
  • Maintain high levels of guest satisfaction by promptly addressing any concerns or special requests.
  • Conduct team training to align with brand and service standards.
  • Collaborate with the culinary team to support menu implementation and delivery.
  • Monitor rosters and staffing schedules to meet operational requirements.
Benefits
  • Discounted hotel rates all over the world in Accor Hotels.
  • Continuously learn and develop with Accor Academy.
  • Support for wellbeing in professional and personal lives.
  • Growth opportunities across 5000 hotels in over 100 countries.
  • Participation in initiatives to build an inclusive and sustainable world.
Qualifications

Fluency in English is required. Experience in hospitality management preferred.

Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.