Food and Beverage Manager

Location: Park Plaza County Hall London, United Kingdom

Food & Beverage (F&B) Manager job opening at Park Plaza County Hall London Hotel

At Park Plaza County Hall London Hotel, first-class service and delicious food and drinks are as important to the hotel experience as a great night's sleep. Your contribution as our F&B Manager is essential.

As the friendly face of the 399 guest bedrooms, 7 Meeting and Events (M&E) spaces, Atrio Restaurant and Bar, and In-Room Dining at the stylish Park Plaza County Hall London Hotel, ideally located just south of Westminster Bridge overlooking the River Thames with spectacular views across London.

As our F&B Manager, you will lead by example, demonstrating to the team how to deliver a memorable experience to our guests.

As our F&B Manager, you will receive:

• Subsidised travel arrangements after midnight
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your entire party)
• Two wellness days per year, starting with 30 days of holiday annually - including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at online and high street stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Vitality at work scheme with gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

We are looking for our F&B Manager, who will:

• Oversee all aspects of food and beverage operations, including menu development, team recruitment and training, inventory management, cost control, and ensuring high standards of service and quality.
• Ensure all F&B outlets (M&E, Bar, Restaurant, In-Room Dining, and Breakfast operation) run smoothly to encourage guest return.
• Inspire, coach, and mentor F&B team members and the F&B Leadership team.
• Maintain excellent levels of internal and external customer service.
• Work with the Operations Manager to ensure safety compliance.
• Be able to work a flexible schedule including weekends, mornings, mid, and late evenings.
• Respond professionally to guest complaints.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care.
• Have previous experience as an F&B Manager in a hotel environment.

Renowned for creating memorable moments, Park Plaza caters to leisure and business travelers with stylish guest rooms and versatile meeting facilities, complemented by award-winning restaurants and bars.