Fleet Support Lead - Customer Centric, Downtime Focus

A reputable logistics company in Ipswich is seeking an experienced Senior Fleet Support Advisor to join the Operations team. You will handle customer inquiries, manage vehicle breakdowns, and update relevant systems. The ideal candidate should possess workshop or fleet engineering experience and demonstrate exceptional customer support skills. You will also need to work in a high-pressure environment and ensure accuracy in management reporting. This role promises a dynamic working atmosphere with various shifts.