Field Service Technician

Our client is a pioneer in technology solutions, by transforming visions into reality, enhancing experiences and driving success. They specialise in audio-visual installations, securing access control systems, and fully integrated data and telecom solutions to make any event nothing but successful.

We are looking for a Service Engineer to join their talented teams in the Netherlands.

Job Profile for Service Engineer

Responsibilities will include but not be limited to:

• Attend client sites and resolve issues in a timely and neat manner
• Investigate faults and consistently provide high-standard solutions
• Deliver clear and informative end-user training to facilitate the smooth operation of the equipment
• Complete accurate job reports and explain the steps taken before a sign-off by the client
• Communicate and build relationships with clients and provide them with excellent service whilst representing the company
• Identify sales opportunities with existing clients and provide feedback to the Manager
• Be financially aware of company costs relating to Service
• Conduct and record site surveys to a high standard
• Follow health and safety compliance and company quality standards at all times

Candidate Profile for Service Engineer

• Must be fluent in English, both written and spoken. Business language skills in Dutch, Spanish or German will be considered an advantage
• Proven understanding or equivalent of ECS/CSCS, IPAF, PASMA and Avixa CTS
• Have a hard-working, enthusiastic and flexible work ethic
• Valid driving licence
• Good verbal and written communication skills
• Able to work and travel away from home regularly, including inter-country travel

What Our Client Offers

• 20 vacation days
• Travel allowance
• Training
• Company car