Field Service Engineer (Bristol/Gloucester)

As a Service Engineer, you will be responsible for the maintenance, service, and repair of both customer-owned and COMPANY-owned equipment. This role is primarily based at a large distribution site. You'll be expected to build strong working relationships with customers and colleagues while completing all required administrative and operational tasks with efficiency and professionalism.

Key Responsibilities
On a daily basis, you will:

• Carry out repairs and maintenance using the correct tools, techniques, and safety procedures.
• Operate and test vehicles and machinery for diagnostic purposes.
• Use standard computer applications, internet tools, and manufacturer service portals effectively.
• Conduct diagnostics and repairs on forklift trucks and other machinery both onsite and in the field.
• Maintain up-to-date knowledge of manufacturer products and systems.
• Complete service reports and administrative tasks accurately and on time.
• Follow all company and site-specific health and safety regulations.
• Participate in training programs to enhance technical skills and industry knowledge.
• Ensure a clean, safe, and organized work environment.
• Use company tools and vehicles responsibly and appropriately at all times.

• Preferably previous experience servicing and repairing forklift trucks.
• Strong knowledge of mechanical, electrical, and hydraulic systems.
• Prior experience working in an engineering or technical service role.
• Electrical experience (desirable but not essential).
• A full and valid UK driving licence.
• Proficient IT skills and the ability to use diagnostic tools/software.
• Excellent customer service and communication skills.
• A self-motivated and proactive approach to work.
• The ability to work independently and as part of a team on large customer sites.
• Flexibility to work extended hours and weekends when required.