Field Service Engineer

Field Service Engineer - CCTV, Access Control & Security Systems

Location: Stoke on Trent
Employment Type: Full-Time, Permanent
Travel: Regional travel with occasional overnight stays required
Salary: Negotiable dependent on experience

About the Role for Field Service Engineer:

An excellent opportunity has arisen for an experienced Field Service Engineer to join a leading security systems integrator delivering advanced electronic security solutions across the UK. This is a field-based position covering Stoke, Leeds, and Manchester, working on a wide range of CCTV, Access Control, Perimeter Detection, and Integrated Security Systems for commercial, public sector, and critical infrastructure clients. You'll be responsible for maintenance, fault-finding, servicing, and reactive repairs on large-scale, high-end integrated systems, ensuring our clients' sites remain secure, compliant, and operational. This role offers a varied workload, exposure to the latest security technologies, and opportunities for training and career progression within a growing engineering team.

Key Responsibilities:

• Carry out preventative maintenance (PPM) and reactive service calls on CCTV, Access Control, Intruder, and Security Systems.
• Diagnose and repair faults across analogue, IP, and network-based security systems.
• Service and maintain equipment including DVRs, NVRs, network switches, and control room systems.
• Provide technical support for perimeter intrusion detection, gates, and barrier systems.
• Complete service reports, update job management systems, and maintain accurate documentation.
• Deliver an excellent standard of customer service and communication at all times.
• Participate in the on-call rota and work flexibly, including occasional nights away.
• Ensure all work is completed safely and in accordance with relevant standards and procedures.

Skills & Experience Required

• Proven experience as a Field Service Engineer, Security Systems Engineer, or CCTV Engineer.
• Strong technical knowledge of CCTV systems (analogue and IP), Access Control systems (multi-site and site mustering), and Intruder Alarm Systems.
• Understanding of Networking and IP configuration.
• Ability to diagnose and repair electronic security faults on-site.
• Full UK driving licence.
• Excellent communication, organisation, and customer-facing skills.

Benefits include:

• Competitive salary (dependent on experience).
• Company vehicle, laptop, mobile phone, and uniform provided.
• Paid travel time and overtime opportunities.
• Comprehensive training on advanced integrated systems.
• Clear progression path within a growing security engineering team.

Interested? Call TurnerFox Recruitment or email your CV

Keywords (for search visibility)

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