Field Service Engineer
Posted 5 days 7 hours ago by TURNERFOX RECRUITMENT LTD
Location: Stoke on Trent
Employment Type: Full-Time, Permanent
Travel: Regional travel with occasional overnight stays required
Salary: Negotiable dependent on experience
An excellent opportunity has arisen for an experienced Field Service Engineer to join a leading security systems integrator delivering advanced electronic security solutions across the UK. This is a field-based position covering Stoke, Leeds, and Manchester, working on a wide range of CCTV, Access Control, Perimeter Detection, and Integrated Security Systems for commercial, public sector, and critical infrastructure clients. You'll be responsible for maintenance, fault-finding, servicing, and reactive repairs on large-scale, high-end integrated systems, ensuring our clients' sites remain secure, compliant, and operational. This role offers a varied workload, exposure to the latest security technologies, and opportunities for training and career progression within a growing engineering team.
Key Responsibilities:- Carry out preventative maintenance (PPM) and reactive service calls on CCTV, Access Control, Intruder, and Security Systems.
- Diagnose and repair faults across analogue, IP, and network-based security systems.
- Service and maintain equipment including DVRs, NVRs, network switches, and control room systems.
- Provide technical support for perimeter intrusion detection, gates, and barrier systems.
- Complete service reports, update job management systems, and maintain accurate documentation.
- Deliver an excellent standard of customer service and communication at all times.
- Participate in the on-call rota and work flexibly, including occasional nights away.
- Ensure all work is completed safely and in accordance with relevant standards and procedures.
- Proven experience as a Field Service Engineer, Security Systems Engineer, or CCTV Engineer.
- Strong technical knowledge of CCTV systems (analogue and IP), Access Control systems (multi-site and site mustering), and Intruder Alarm Systems.
- Understanding of Networking and IP configuration.
- Ability to diagnose and repair electronic security faults on-site.
- Full UK driving licence.
- Excellent communication, organisation, and customer-facing skills.
Benefits include:
- Competitive salary (dependent on experience).
- Company vehicle, laptop, mobile phone, and uniform provided.
- Paid travel time and overtime opportunities.
- Comprehensive training on advanced integrated systems.
- Clear progression path within a growing security engineering team.
Interested? Call TurnerFox Recruitment or email your CV
Keywords (for search visibility)Field Service Engineer, Security Engineer, CCTV Engineer, Access Control Engineer, Security Systems Technician, Service & Maintenance Engineer, IP CCTV, Network Security, Electronic Security, Perimeter Detection, Intruder Alarm Engineer, Fire & Security Engineer, Field Technician, Integrated Systems Engineer, Security Maintenance Engineer, Service Engineer North West.