Estate & Housing Manager

MPLOY Staffing Solutions are recruiting on behalf of a respected charitable housing organisation for an experienced Estate & Housing Manager.

This is a varied standalone role combining housing management, resident welfare, estate maintenance, compliance, and governance support.

You'll be the main point of contact for residents, contractors, and external agencies, helping to ensure a safe, supportive, and well-maintained community.

Key Responsibilities

• Manage the lettings process from enquiry to occupancy, including applications, assessments, and resident onboarding
• Ensure tenancy and occupancy agreements are maintained and compliant
• Act as the primary point of contact for residents, responding to day-to-day enquiries and welfare concerns
• Liaise with healthcare professionals, social services, families, and support agencies to ensure residents receive appropriate support
• Promote community activities and help maintain a welcoming and inclusive environment
• Conduct regular property inspections and identify maintenance requirements
• Source, instruct, and manage contractors for planned and reactive maintenance works
• Ensure communal areas, grounds, buildings, security systems, and estate facilities are maintained to a high standard
• Maintain health & safety systems, fire safety records, risk assessments, and statutory compliance
• Support Trustee meetings, prepare reports, maintain records, and ensure GDPR compliance

Essential

• CIH Level 4 Certificate in Housing (or equivalent)
• Previous housing management experience
• Experience managing contractors and property maintenance
• Strong understanding of housing legislation and compliance
• Excellent communication, organisational, and IT skills
• Ability to work independently and manage a varied workload
• Full UK Driving Licence

Desirable

• IOSH Managing Safely or equivalent qualification
• Experience working with older or vulnerable adults
• Knowledge of the Almshouse sector