End User Support Lead - IT Service & Leadership

A leading global company is seeking an End User Support Lead to join their EMEA team in London. The role is crucial for managing IT support for end users, driving service delivery standards, and mentoring team members. Ideal candidates will have IT support experience and leadership skills, along with a focus on customer satisfaction. This position includes on-call responsibilities and the opportunity to enhance technical service delivery. Strong communication and problem-solving abilities are essential.