Dual-Hotel Front Office Manager: Guest Experience & Revenue

Accor Hotels is seeking a Multi Hotel Front Office Manager to oversee daily operations at the Novotel and ibis Southampton. The manager will lead a team, ensuring high guest satisfaction and maximising occupancy across both hotels.

Key responsibilities include recruiting and training staff, handling guest feedback, and implementing upselling strategies. Ideal candidates have at least 2 years in a supervisory hotel front office role, demonstrating strong management and guest service skills.