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Director of Contact Tech & AI Innovation
Posted 13 minutes 47 seconds ago by PRA GROUP, INC.
Permanent
Full Time
Other
Ayrshire, Kilmarnock, United Kingdom, KA1 1
Job Description
PRA Group, INC. is seeking a strategic Head of Contact Technologies to own Genesys Cloud across Europe, shaping the platform roadmap and prioritising capabilities for voice, digital channels and AI-powered interactions.
You will lead technical delivery, manage budgets and supplier relationships, and build a small specialist team while partnering with operations, IT and compliance to drive measurable outcomes.
PRA GROUP, INC.
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