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Deputy Operations Manager
Posted 2 hours 33 minutes ago by Jobtailor
Permanent
Full Time
Other
Glasgow, United Kingdom
Job Description
Responsibilities 
- Oversee work allocation and operational improvements
- Manage and escalate issues, errors, and complaints
- Lead or contribute to root-cause analysis for recurring issues
- Communicate changes to work schedules and support compliance
- Strong client and trustee liaison skills
- Expertise in pensions calculations with a high standard of accuracy
- Advanced technical knowledge of UK pensions legislation
- Experience in supporting change implementation and managing budgets
- Hard Skills
- pensions calculations
- UK pensions legislation
- change implementation
- budget management
- Soft Skills
- client liaison skills
- trustee liaison skills
- operational improvements
- issue management
- communication skills
Jobtailor
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