Deputy Manager

We are seeking an experienced and proven Deputy Manager to lead and inspire our care teams at Mais House. The successful candidate will ensure the highest standards of person-centred care for veterans and their families, upholding the esteemed reputation of The Royal British Legion.

Work pattern: 37.5 hours per week Monday to Friday 9am-5pm

While a strong clinical background is mandatory, this senior role demands candidates who can provide substantive, quantifiable evidence of successful leadership and team management, preferable within nursing settings. We are seeking demonstrable experience in driving performance, strategic oversight and people development.

Key responsibilities will include:

As a Deputy Manager, you will be integral to the Home Management Team, contributing to strategic planning and day-to-day operations across residential, dementia, and nursing services.

People Leadership and Performance: This is the primary focus. You will be responsible for leading, developing, and managing performance of Nurses and allied health professionals. This includes conducting clinical and management supervision, ensuring safe staffing levels, and actively driving team quality and service outcomes. Candidates must evidence the ability to lead and mentor senior staff.

Quality and Strategic Oversight: Drive the review and development of care pathways, risk assessments, and service development plans. Your work must be supported by clear outcomes and quantifiable impact on service improvement and efficiency.

Clinical and Operational Oversight: Deputise fully for the Registered Manager, ensuring safe, high-quality residential, nursing, and dementia care, and maintaining full compliance with CQC Fundamental Standards.

Statutory Compliance and Safeguarding: Take a leading role in maintaining strict adherence to all health & social care legislation (e.g., CQC, MCA/DoLS, Health & Safety). You will lead high-level investigations of safeguarding concerns, ensuring prompt and accurate documentation.

Your Background

Successful candidates must be able to demonstrate:

• NMC Registered Nurse (Adult or Mental Health).
• A Proven Track Record of Senior Management/Leadership Experience within a Care Home setting, specifically working with complex elderly care (residential, dementia, and/or nursing).
• Formal Leadership qualification (or commitment to achieve Level 4 L&M).
• Proven skills in clinical leadership, quality assurance, and incident investigation, evidenced at a management and strategic level.

What we offer:

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

• Generous pension with employer contributions up to 10% (salary sacrifice options available)
• Life assurance of 3 times your salary
• Enhanced sick pay
• 25 days of paid annual leave plus bank holidays (pro rata)
• Paid carers and dependents leave
• DBS checks covered by us
• Free parking
• Access to internal and external learning and development opportunities
• Rewards hub with exclusive discounts

About Mais House:

Mais House, located near picturesque Bexhill-on-Sea, is one of six Royal British Legion care homes across the UK. It is a stunning period property offering exceptional residential, nursing, and dementia care tailored to veterans and their families. Residents benefit from a warm and supportive community, a diverse program of engaging activities, and a restaurant-style dining experience, all within beautifully maintained grounds.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.