Debt Solutions Advisor

Citizens Advice Cardiff and Vale is seeking a Debt Caseworker to provide debt advice and casework face-to-face, by phone or digitally across Wales. The role focuses on client outcomes, advocacy and practical solutions within a supportive team.

The position offers a clear work-life balance with a 37-hour week, a starting salary of £28,642-£31,803, and extensive annual leave plus bank holidays. Training and progression are emphasized in a values-driven environment.