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Customer Support Coordinator - Frontline Helpdesk
Posted 6 days 5 hours ago by Arcus FM
Permanent
Full Time
Customer Service Jobs
Worcestershire, Redditch, United Kingdom, B97 4
Job Description
Arcus FM in Redditch is recruiting a Customer Support Coordinator on a permanent basis. You'll be the first point of contact for stores needing assistance, handling reactive calls, creating Work Orders and chasing Engineers to provide updates.
The role offers a rotating 40-hour week (Mon - Fri 06:00-14:00 / 12:00-20:00) with every other weekend and staggered days off when weekends are worked, plus apprenticeship progression opportunities.
Arcus FM
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