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Customer Success Manager - Growth & Retention for Food SaaS

Posted 2 hours 20 minutes ago by Socotra, Inc.

Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description

Choco is seeking a Customer Success Manager in London to own a portfolio of 70 SMB and mid-market distributor accounts from implementation through renewal. You will drive retention, expansion, and long-term value, building strong relationships and guiding customers to maximise adoption of Choco's solutions.

You'll work with Product, Integrations, Finance, Marketing, Sales and Implementation to remove blockers and scale success.

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