Customer Success

A Japanese real estate agency is seeking a Customer Support. This position allows you to leverage your corporate sales experience while also engaging in operational tasks such as property viewings and move in coordination.

Annual salary: £25,000

Full-time, permanent

09:00-17:00
Five days per week (Monday-Saturday)

Central London

• Support reference checks and preparation of necessary documents for tenancy agreements
• Coordinate move in arrangements (key handover, move in setup, etc.)
• Provide ongoing tenant support during the tenancy period, including issue resolution and general enquiries
• Take property photos and assist with marketing materials

• Input and manage client information in internal systems
• Prepare various documents and handle administrative tasks

• Corporate sales experience or new business development experience (intangible products welcome)
• Interest in customer support and client facing operations
• Basic IT skills (Excel, Word, PowerPoint)
• Strong communication skills
• Ability to work proactively and independently

• English: Business level
• Japanese: Fluent

We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding