Customer Success

Posted 1 day 1 hour ago by JAC Recruitment (UK) Ltd.

Permanent
Full Time
Other
London, United Kingdom
Job Description
Job Overview

A Japanese real estate agency is seeking a Customer Support. This position allows you to leverage your corporate sales experience while also engaging in operational tasks such as property viewings and move in coordination.

Salary

Annual salary: £25,000

Employment Type

Full-time, permanent

Working Hours

09:00-17:00
Five days per week (Monday-Saturday)

Location

Central London

Job Responsibilities Customer Support & Operations
  • Support reference checks and preparation of necessary documents for tenancy agreements
  • Coordinate move in arrangements (key handover, move in setup, etc.)
  • Provide ongoing tenant support during the tenancy period, including issue resolution and general enquiries
  • Take property photos and assist with marketing materials
Administrative & System Tasks
  • Input and manage client information in internal systems
  • Prepare various documents and handle administrative tasks
Requirements
  • Corporate sales experience or new business development experience (intangible products welcome)
  • Interest in customer support and client facing operations
  • Basic IT skills (Excel, Word, PowerPoint)
  • Strong communication skills
  • Ability to work proactively and independently
Language Skills
  • English: Business level
  • Japanese: Fluent

We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding