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Customer Service Team Lead: Inspire, Coach & Improve KPIs
Posted 8 days 14 hours ago by Cromwell Group (Holdings) Ltd
Permanent
Full Time
Customer Service Jobs
Leicestershire, Leicester, United Kingdom, LE1 1
Job Description
Cromwell Group (Holdings) Ltd is seeking a Customer Service Team Leader in the United Kingdom. The role focuses on leading and coaching a high-performing customer service team, driving service KPIs, and collaborating with Sales, Supply Chain and other functions to improve customer outcomes.
You will champion continuous improvement, manage performance, and build strong cross-functional relationships while supporting the business in delivering exceptional customer experiences.
Cromwell Group (Holdings) Ltd
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