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Customer Service Team Lead: Coaching, SLA & Escalations

Posted 1 day ago by Job Search Place Limited

Permanent

Full Time

Customer Service Jobs

Cheshire, Chester, United Kingdom, CH1 1

Job Description

Job Search Place Limited in Chester is looking for a proactive Customer Service / Call Centre Team Leader to guide a team of Referencing Specialists. This role includes coaching team members to meet service targets in a dynamic setting. Ideal candidates should showcase strong leadership capabilities, excellent organization, and communication skills.

The position offers a competitive salary and benefits along with significant opportunities for career progression.

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