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Customer Service Team Lead - Shape Exceptional CX
Posted 2 days 10 hours ago by CBC Resourcing Solutions
Permanent
Full Time
Customer Service Jobs
London, United Kingdom
Job Description
CBC Resourcing Solutions is seeking a Customer Service Team Leader in London, offering £40,000 to £45,000 plus bonus and benefits. You will assist the COO in establishing and leading a customer service team within a new bank created by high-profile entrepreneurs.
The role focuses on driving customer experience improvements, implementing surveys, and acting as an escalation point for complaints, with the chance to shape early operations in a startup bank environment.
CBC Resourcing Solutions
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