Customer Service Team Lead - Coach & Performance Manager

A leading staffing and recruitment firm in Manchester is seeking a Customer Service Advisor Team Lead to manage a team of 15 advisors. The role involves performance management, resolving customer queries, and providing training and development. Ideal candidates will possess strong team dynamics, a professional demeanor, and a confident, can-do attitude. The position offers a competitive salary of £14.60 per hour with 35 hours of work per week, Monday to Friday.