Customer Service Representative

Company Overview

Capex Recruitment are working in partnership with leading wholesale distributor supplying a wide range of agricultural, household, and construction hardware products across Northern Ireland.

Due to a significant period of growth they are now recruiting for an Internal Sales / Customer Service representative to help support the growth and long-term plans of the business.

Responsibilities in your new role:

• Inbound calls from customer, taking orders and updating the system
• Processing telephone and email orders
• Liaise with customers to inform them of any price discrepancies on orders, stock availability issues and offer a suitable alternative product where necessary
• Internal sales support to the Field Sales Representatives
• Provide after sales support to customers and contractors
• Represent the company at trade shows and marketing events

What you will need to succeed:

• Pleasant and professional telephone manner
• Excellent communicator with the ability to work as part of a team
• Ability to use your own initiative and make informed decisions
• Proficient in Microsoft Office suite (Word, Excel, Powerpoint etc.)

Benefits Package:

• Starting salary of £28,000
• Additional days annual leave based on service
• Eligibility to join the company contributory pension scheme
• Access to Employee Assistance Programme
• Personal development & career progression opportunities

To hear more, apply now and one of the team will be in touch. Apply Now - or - Apply with Indeed