Customer Service Manager - Front End Leader in Fast Paced Store

B&M Retail in Tendring is seeking a Customer Service Manager to lead a busy front-end team and deliver a brilliant shopping experience for every customer.

This hands-on, permanent, full-time role covers days, evenings and weekends. You'll drive service standards, handle customer queries with confidence, and create a welcoming store atmosphere that keeps queues moving and customers returning. B&M offers great benefits and career progression.