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Customer Service Coordinator
Posted 11 hours 54 minutes ago by Fawkes & Reece Group
Permanent
Full Time
Customer Service Jobs
Kent, Dartford, United Kingdom, DA1 1
Job Description
Reference: ZG/88
Posted: September 28, 2026
A large property developer are looking for an experience Customer Service Coordinator to join their team to deliver excellent customer service & maintain their 5 customer satisfaction rating
You will need to have worked for either a housing association working with defects or for a housing developer in a customer service role. We
- Being the main point of contact for the home owners
- Updating the CRM system logging defects or closing them down
- Complaint management
- Booking in engineers to carry out work in the propertys
- Logging issues & escalating them to the the management team
- Working closely with the customer service team
- Reporting in the customer service manager
Fawkes & Reece Group
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