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Customer Service Advisor

Posted 20 hours 49 minutes ago by Halfords

Permanent
Full Time
Customer Service Jobs
Surrey, Sutton, United Kingdom, SM1 1
Job Description

As a Customer Service Advisor, you'll be the welcoming face for our customers, handling job bookings in our in-house system and discussing any technical concerns they may have.

Compensation

On-target earnings up to £36,960 per annum, comprising a base salary of £30,810 - £34,060 and an uncapped monthly bonus scheme with average additional earnings of £2,900 per year. 5 days a week / 44 hours per week. Earn extra with our refer a friend scheme - T&C's Apply.

Benefits
  • 5.6 weeks' annual leave
  • Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
  • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
  • Financial planning support via Wagestream - access up to 30% of your salary in advance
  • GP Access, 364 days a year, 24 hours a day
  • Join the Share save scheme with a 20% discount on shares
  • Health Cash Plan - to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance
Skills and Experience
  • Proven track record of delivering excellent customer service
  • IT literate
  • Able to handle difficult situations professionally and calmly
  • Experience working towards and achieving targets
  • Ideally, experience in an Autocentre environment
  • Must have a full drivers licence with less than 9 points as role will include collection and delivery of vehicles
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