Customer Service Advisor

Customer Service 12-Month Fixed Term Contract Entry-Level Perthshire Hybrid Career Development

Your new company
Hays Recruitment is delighted to be supporting a growing local organisation with an exciting new position to support their established team based in Perthshire. This is an opportunity to kick-start your career in a fast-paced and dynamic environment and would suit a recent graduate with experience in a customer-facing, retail or sales-focused role.

Your new role

• Address customer queries and promote customer satisfaction
• Develop and maintain strong relationships with clients
• Maintain accurate records of client interactions
• Work closely with internal teams
• Ensure customer retention and loyalty
• Identify new opportunities and client leads
• Frequent travel required to meet with clients across Scotland to understand their needs and provide a tailored service

What you'll need to succeed

• Experience in a customer-facing, retail or sales position
• Proactive attitude
• Ability to build rapport and develop professional relationships
• IT skills and proficiency using CRM software
• Excellent written and verbal communication skills

What you'll get in return

Competitive salary and performance-based bonuses

Travel allowance

Hybrid working policy- opportunity for frequent home-working

Opportunities for professional development and career growth

Supportive and collaborative work environment

Generous annual leave package

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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