Leave us your email address and we'll send you all the new jobs according to your preferences.

Customer Experience Manager

Posted 53 minutes 8 seconds ago by TRS Consulting (UK) Ltd

Permanent
Full Time
Call Centre / Customer Service Jobs
Berkshire, Maidenhead, United Kingdom, SL6 0
Job Description
Customer Experience Manager Benefits
  • Basic Salary £45,000
  • 34 Days Holiday (Inclusive of Public Holidays)
  • Pension
  • Healthcare
  • Life Insurance
Responsibilities
  • Ensuring that every customer interaction reflects the commitment to service excellence
  • Driving exceptional customer satisfaction and loyalty
  • Managing customer complaints
  • Monitoring key customer metrics, leveraging data analytics and implementing improvements
Qualifications
  • Degree in Business, Marketing, Data Analytics or similar
  • Experience in customer experience management, service operations or similar
  • Strong analytical skills with proficiency in data visualisation tools
  • Familiarity with customer feedback platforms and CRM systems - SalesForce
About the Company
  • Medical instrument and device manufacturer
  • Established over 60 years
  • Extensive product range and global presence in over 35 countries
  • Global business with an inclusive and caring culture
Email this Job


Apply Now
ShortList
Print
Recommend to a friend

TRS Consulting (UK) Ltd

image
Company Profile

Related Jobs

Customer Experience Leader - Data-Driven Service Excellence
  • Berkshire, Maidenhead, United Kingdom, SL6 0
Customer Experience Manager
  • £48,436 Annual
  • Norfolk, King's Lynn, United Kingdom, PE301
Aftersales Manager
  • £45,000 Annual
  • Bedfordshire, Dunstable, United Kingdom, LU5 4
EMEA Senior Enterprise Customer Success Manager
  • London, United Kingdom
Catering & Customer Experience Associate - Zero Hours
  • London, United Kingdom