Customer Experience Leader - Data-Driven Service Excellence

A medical instrument manufacturer in Maidenhead is looking for a Customer Experience Manager to drive exceptional customer satisfaction and loyalty. Responsibilities include managing customer complaints and leveraging data analytics to improve customer experience. The ideal candidate holds a degree in Business, Marketing, or Data Analytics, possesses strong analytical skills, and is familiar with CRM systems like SalesForce. This role offers a competitive salary and comprehensive benefits package including healthcare and a pension scheme.