Customer Experience Manager

Our client is looking for an experienced Customer Relationship/ Experience Manager to join their team within the Travel and Hospitality sector.

You Will Get:

Monday to Friday working pattern
Discounted holidays and discounts across F&B
Further development and progression
About You:

Experience with CRM systems
Passionate about Guest Experience, and experience resolving customer queries
Experiene in a similar role
The Job:

Design and deliver the company's customer experience strategy
Reduce customer complaints
Champion the CRM system
Oversee and resolve customer queries
Apply now for this Customer Experience Manager opportunity and we will be in touch with all suitable applications.

INDLEI
Job Types: Full-time, Permanent
Salary: £32,000.00-£42,000.00 per year
Benefits:

Company pension
Employee discount
Free parking
On-site parking
Schedule:

Day shift
Monday to Friday
No weekends

Work Location: In person
Reference ID: LM CXM