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Customer Experience Lead - Supply Chain Planning
Posted 1 day 7 hours ago by APM Terminals
Permanent
Full Time
Other
Derbyshire, United Kingdom
Job Description
Maersk is seeking a Customer Experience Agent based at the JCB site in East Midlands Gateway, Derby. The role runs Mon-Fri, 12pm-8pm, focusing on delivering outstanding client service, coordinating with suppliers and Maersk offices globally, and improving service efficiency.
You will produce reports, monitor supplier performance, and support client problem-solving by understanding their business processes and challenges. A proactive, detail-oriented communicator is essential.
APM Terminals
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