Customer Experience Lead - Supply Chain Planning

Maersk is seeking a Customer Experience Agent based at the JCB site in East Midlands Gateway, Derby. The role runs Mon-Fri, 12pm-8pm, focusing on delivering outstanding client service, coordinating with suppliers and Maersk offices globally, and improving service efficiency.

You will produce reports, monitor supplier performance, and support client problem-solving by understanding their business processes and challenges. A proactive, detail-oriented communicator is essential.