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Customer Experience Lead - Global Cross-Border Logistics
Posted 2 hours 31 minutes ago by OCS Worldwide Limited
Permanent
Full Time
Other
Berkshire, Slough, United Kingdom, SL1 0
Job Description
OCS WORLDWIDE is seeking a Customer Experience Manager to be the linchpin of our UK customer relationships with retail partners. You will coach a team of agents, own complex escalations, and coordinate across internal departments to ensure smooth cross-border logistics delivery.
The role demands hands-on leadership within a tight 08:00-18:00 window, operating in a fast-paced, customer-focused environment while aligning with warehouse, customs, and transport networks.
OCS Worldwide Limited
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