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Customer Complaint Investigator & Resolution Coordinator
Posted 6 hours 10 minutes ago by Lanes Group
Permanent
Full Time
Other
Midlands, United Kingdom
Job Description
Lanes Group plc, the UK's largest independent provider, seeks a confident, customer-focused complaints handler to manage issues from initial contact to resolution, keeping customers informed and coordinating with field teams.
Based at our Derby area site, you will work 40 hours per week with no weekend work. You will use BigChange and Severn Trent systems to investigate, log, and progress cases while delivering outstanding customer service.
Lanes Group
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