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Customer Care Manager: Lead Aftersales & Service Team
Posted 7 hours 16 minutes ago by Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Permanent
Full Time
Call Centre / Customer Service Jobs
Kent, Maidstone, United Kingdom, ME141
Job Description
Our client in Maidstone is seeking an experienced Customer Care Manager for the Main Dealer Aftersales Department. You will lead the front-of-house Aftersales operation and a team of four Service Advisors to deliver outstanding customer experiences.
With at least 1 year in the motor trade, you will handle customer care and escalations, drive customer satisfaction KPIs and contribute to continuous improvement across the service department.
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
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