CRM & Loyalty Lead - Fashion Brand

Boux Avenue, the London-based lingerie and lifestyle brand, is seeking a CRM and Loyalty Manager to lead our customer retention strategy across digital and in-store channels.

You will own the CRM roadmap, manage email/text campaigns, loyalty program development with data-led insights, and collaborate with marketing, digital, and store teams to elevate customer lifetime value.

You'll also manage budgets, partner with agencies, and measure performance through analytics to drive growth.