Credit Controller

Salary: £27,000 per annum depending on experience

Location: Head Office, Mayfield

We're looking for a motivated and detail-focused Credit Controller to join our busy Finance team. This is a fantastic opportunity to work within a growing business where you can really make an impact on cashflow and customer relationships.

What You'll Be Doing

• Take ownership of your own customer ledger, including managing overdue balances, placing accounts on/off stop, setting up payment plans, and issuing debt-chasing letters.
• Accurately record and allocate all incoming payments.
• Set up new customer accounts and perform credit checks to assess risk.
• Work closely with dedicated Account Managers to chase payments and resolve any customer queries.
• Monitor unallocated payments and arrange internal transfers where required.
• Produce weekly and monthly debtor reports for management.
• Support the Accounts Receivable Manager by attending meetings, suggesting process improvements, and ensuring credit control procedures are followed.

What We're Looking For

• You'll thrive in this role if you have:
• At least 2 years' experience in a credit control or similar finance role.
• Strong numeracy skills and great attention to detail.
• A credit control qualification would be advantageous, but not essential.
• Excellent written and verbal communication skills.
• Good working knowledge of Microsoft Office (especially Excel) and accounting software (experience with Dynamics would be a bonus).
• The ability to work under pressure, meet deadlines, and prioritise effectively in a fast-paced environment.
• A team-player mindset and a willingness to support process improvement.

What We Offer

• Training and professional development support
• A collaborative and supportive working environment
• Access to company benefits and wellbeing initiatives
• Career progression opportunities within the business
• Employee Benefit Scheme
• Be part of a company committed to safety, sustainability, and supporting its people

Who Are We?

The NWH Group is one of the UK's leading recycling and waste management businesses with a mission to change our industry for the benefit of the planet.

As a progressive, second-generation family business, we provide essential waste management services to the industrial, commercial, and construction industries. Our team of over 350 employees operates across ten sites in Scotland and North East England.

Come as You Are

The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists.

How to Apply

If you are interested in this opportunity and meet the requirements, please submit your application by emailing