Leave us your email address and we'll send you all the new jobs according to your preferences.

Content Operations Manager, eCommerce

Posted 26 days 1 hour ago by Jobtailor

Permanent

Full Time

I.T. & Communications Jobs

Dublin, Ireland

Job Description

Lead and develop high-performing content teams across multiple client accounts
Oversee the delivery of content updates, NPIs, SKU/ASIN uploads, and related operational activity
Ensure high standards of quality, accuracy, and SLA adherence across all content outputs
Foster a collaborative, accountable, and solutions-focused team culture
Support the growth and development of team members through coaching and guidance
Develop and optimise scalable content workflows and operational processes
Identify inefficiencies and implement improvements to increase productivity and quality
Drive consistency and best practice across content operations
Monitor operational performance and proactively resolve delivery challenges
Lead initiatives focused on automation, AI adoption, and workflow optimisation
Evaluate tools and technologies that improve operational efficiency and scalability
Help shape the future direction of content operations through innovation and continuous improvement
Encourage a forward-thinking and process-driven mindset across the team
Support client meetings and contribute to content strategy discussions
Act as a key operational contact for content-related queries and escalations
Translate client objectives into clear delivery plans and operational priorities
Support resource planning, forecasting, and budget management across projects

Requirements

Experience managing or leading content, digital operations, or eCommerce teams
Strong operational and organisational skills, with experience managing workflows and resourcing
Proven ability to improve processes and implement scalable ways of working
Experience with content platforms, automation tools, or AI-enabled workflows
Confident communicator with experience working directly with clients or stakeholders
Commercial awareness with experience managing budgets, timelines, or project delivery
Strong attention to detail and a proactive approach to problem solving
Experience within eCommerce, retail, or digital agency environments is advantageous