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Contact Centre Team Lead: Drive Customer Excellence
Posted 4 days 16 hours ago by FHLB Des Moines
Permanent
Full Time
Other
Limerick, Ireland
Job Description
FHLB Des Moines is seeking a Contact Centre Team Leader for their Newcastle West location in Limerick. The ideal candidate will drive team performance and customer satisfaction by instilling a customer-focused mindset.
In this role, you will lead a team to achieve KPIs, enhance team engagement, and foster a strong culture that supports employee development. Experience in contact centre management is preferred, with a focus on delivering exceptional service.
FHLB Des Moines
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