Clinical Services Associate

We are seeking a skilled Clinical Services Associate to provide both clinical and administrative support within a healthcare setting. This role combines medical assisting duties with front desk responsibilities, ensuring efficient patient care and smooth clinic operations.

Key Responsibilities

• Perform medical assisting tasks in compliance with clinical standards and patient care protocols.
• Support administrative functions including scheduling, patient check-in/check-out, and front desk operations.
• Utilize EPIC or other electronic health record (EHR) systems to manage patient information and documentation.
• Assist healthcare teams with coordination of patient services and workflow management.
• Provide support to physicians, nurses, and other staff to ensure timely and effective patient care.
• Maintain compliance with safety, confidentiality, and healthcare regulations.

Required Qualifications

• Active Medical Assistant (MA) certification.
• Experience performing both clinical and administrative/front desk duties.
• Proficiency with EPIC or similar EHR systems.
• Strong communication, organizational, and multitasking skills.
• Must have at least 2 years of recent experience in the specialty within the past 2 years.

Preferred Qualifications (if any)

• Prior experience in coordinator or supervisor roles within healthcare teams.
• Familiarity with healthcare scheduling systems and patient flow management.
• Experience in outpatient or multi-specialty clinic setting.

Certifications (if any)

• Active Medical Assistant (MA) certification required.
• Additional healthcare or administrative certifications are a plus.