Clinical Administrator

We are seeking a highly organised and proactive Administration Assistant to support our busy practice team. 20 hours per week, 4/5 hours per day, shift starts at 12.00pm.

The ideal candidate will be responsible for a wide range of administrative duties, with a strong focus on accuracy, efficiency, and attention to detail. A key part of the role involves coding patient information onto the SystmOne clinical system, so the ability to work carefully with clinical data and follow procedures is essential.

Interviews will be held during the week commencing 06/07/2026.

Main duties of the job

• Processing incoming and outgoing mail, emails, and patient documents
• Scanning and accurately recording information into patient records
• Read coding clinical information using SystmOne
• Handling phone calls and responding to enquiries
• Supporting clinicians and colleagues with general administrative tasks
• Ensuring information is processed accurately and in a timely manner

The role requires someone who can work under pressure, maintain confidentiality, and consistently deliver high quality administrative support in a healthcare environment.

About us

Horizon Healthcare is a friendly city centre practice operating across two sites with a diverse population of over 29,000 patients. We are a three GP Partnership supported by dedicated teams including Salaried GPs, Clinical Pharmacists, Practice Nurses and HCAs, Urgent Care Practitioners, alongside Mental Health Practitioners and Physiotherapists. These clinical teams are supported by excellent reception, administration and management teams.

Person Specification

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Experience

• Experience of administrative duties
• Experience of working with the general public
• Experience of working in a health care setting

Knowledge and Skills

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Qualifications

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)
• NVQ Level 2 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.