Client Service Analyst (Ask JPMC Help Bar)

Client Service Analyst (Ask JPMC Help Bar) Why you should apply for a job to JPMorgan Chase:

61% say women are treated fairly and equally to men

77% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

Position summary

wareness initiatives

Takes new customers through the onboarding process and guides them through the initial setup and configuration of our products to fit their specific needs

Proactively gets involved with location-specific events and priorities to support employees

Required qualifications, capabilities, and skills

Relevant experience or equivalent expertise in customer success or a relevant domain area

Demonstrated ability to deliver exceptional customer service with a strong desire to help customers succeed

Proven experience successfully engaging customers using strong verbal and written communication skills with an ability to articulate complex concepts in a clear and concise manner

Demonstrated experience in working with technology and the ability to troubleshoot basic technical issues and guide customers through problem-solving steps

Proficient in using virtual communication tools and technology platforms.

Strong problem-solving skills and the ability to think on your feet.

Ability to work independently and as part of a team.

High level of professionalism and attention to detail

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Why you should apply for a job to JPMorgan Chase:

61% say women are treated fairly and equally to men

77% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.